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Scale of Citizenship Performance
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About Scale of Citizenship Performance
Citizenship performance was measured using Motowidlo and Van Scotter’s (1994) 15-item scale of OCB (See Appendix A). Raters judged the likelihood that targets would engage in acts of citizenship performance using a five-point Likert scale (1 = not at all likely, 5 = extremely likely). Motowidlo and Van Scotter reported a Cronbach reliability estimate of .95; in this study, the estimate was .94. Although this measure is based on the five-factor model of contextual performance, its items are consistent with Coleman and Borman’s (2000) three-factor taxonomy of citizenship performance. Average item scores for the 15-item scale were treated as the unit of analysis.
The scale of Citizenship Performance
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