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Maslach Burnout Inventory – General Survey
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About Maslach Burnout Inventory – General Survey
Burnout was measured using Maslach Burnout Inventory-General Scale (MBI-GS) constructed by Schaufeli, Lieter, Maslach, & Jackson (1996). The MBI-GS has three dimensions of burnout: emotional exhaustion, cynicism and personal efficacy. This questionnaire has positive and negative worded statements, which are job-related feelings (e.g., “I feel burned out from my work,” “I feel confident that I am effective at getting things done”). These statements were rated by respondents on a 7- point Likert scale ranging from 0 (never) to 6 (daily). The mean of the respondent’s score was calculated and used as a score of a respondent on a burnout variable (Maslach, Jackson & Leiter, 1996).
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