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Conflict Resolution Questionnaire Urdu
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About Conflict Resolution Questionnaire Urdu
Conflict Resolution Questionnaire. Urdu-version of the McClellan Conflict Resolution Questionnaire (CRQ; 1993) by Kousar and Khalid (2003) was used in the study. The questionnaire comprises 10 sub-groups of conflict resolution strategies: view conflict as natural and positive, to create a positive atmosphere while addressing conflict, identify the root cause of conflict, identify needs essential to mutual relationship, share power, work on the mutually beneficial solutions, accept alternatives with an open mind, look up for permanent solution, avoid win-lose solution, and to involve third party facilitator if needed; the preference for the strategy is measured by the maximum scores on the sub-group of four items corresponding to that strategy.
The total score is achieved by adding up all the scores on 40 items determines the degree of overall conflict resolution. Each item has five options, where 1 represents (almost never), 2 represents (occasionally), 3 represents (half of the time), 4 represents (usually), and 5 represents (almost always). The minimum range of the total score is 40 and the maximum range is 200. The higher the score on any question, the more likely a person is to be effective in arriving at resolution that meets both people’s needs and that builds up the relationship and a lower score indicates ineffectiveness to build up long term relationships and resolutions that meet everyone’s need.
To establish the convergent validity, correlation between Conflict Resolution Questionnaire and Marital Coping Inventory (Bowen, 1990) was measured and results showed significant correlations, i.e., Conflict (r = -.05, p < .01), introspective self-blame (r = -.45, p < .01), positive approach (r = .48, p < .01), self-interest (r = -.34, p < .05), and avoidance (r = .31, p < .01).
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