An Assessment of Job Satisfaction and its effect on Employees Performance
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Abstract of the thesis
Employee attitudes are very significant to management and organisations since they determine the behaviour of employees in an organisation. It is believed that employees who are satisfied are normally productive than their counterparts who are dissatisfied. Satisfied employees are not only creators of a pleasant atmosphere within organisations to perform well but ensure quality gain and show loyalty as well. Therefore, job satisfaction has been the topic of many studies.
Although some researches focused on job satisfaction and employee performance, empirical work on the determinants of job satisfaction and its effect on performance especially in mining organisations is scanty. This research attempts to fill the gap by using mining organisations in the Bibiani-Anhwiaso-Bekwai District in the Western Region of Ghana as a case study. The study reviewed literature on the concepts of job satisfaction and performance. The study employed quantitative and qualitative methodology. Data was collected through the administration of questionnaire and an in-depth interview. Questionnaires were administered to 90 employees of 2 mining companies in the Bibiani – Anhwiaso – Bekwai District. In-depth interviews (IDL) were conducted on 4 management staff to elicit their responses on job satisfaction..
It has emerged from the study that out of the nine determinants that were explored, the management and employees viewed compensation/pay as their main determinant of job satisfaction. The study indicated further that their satisfaction level was high especially with health and safety policies in the two mining companies. Additionally, compensation/pay has a positive impact on their performance while the nature of work negatively affects performance. Finally, the study revealed that inadequate training was a major challenge to the job satisfaction of mine workers. It is recommended that management should attach importance to training.
Researcher of the Thesis
- Benjamin Owusu
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