Conflict Management in the Workplace

Conflict Management in the Workplace by Shay McConnon

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VAK Learning Styles Self-Assessment Questionnaire

Communicative Adaptability Scale

The Cultural Intelligence Scale

Leadership Effectiveness Scale

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Therapies

Therapies MCQs helps us to increase our knowledge

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1. The risk-benefit ratio in treating schizophrenia refers to

both the advantages and disadvantages of hospitalization and the benefits versus the adverse effects of medication.

neither the advantages and disadvantages of hospitalization nor benefits of medication versus the adverse effects.

the benefits of medication in alleviating psychotic symptoms versus the adverse effects.

the advantages and disadvantages of hospitalization.

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2. Unconditional positive regard is part of what therapy?

psychoanalysis

Gestalt therapy

client-centered therapy

logotherapy

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3. Freud considered the distinction between manifest content and latent content essential for a

free association.

resistance.

dream analysis.

transference.

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4. Psychoanalysis, desensitization, reality therapy, behavior therapy, and client-centered therapy are all forms of

group therapy.

somatotherapy.

psychotherapy.

psychic therapy.

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5. Freud called his form of psychotherapy

somatotherapy.

transference therapy

hysteria therapy

psychoanalysis.

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6. When a therapist attempts to see the world through the client's eyes and to feel some part of what he or she is feeling, the therapist is using

reflection.

empathy.

ego-centering.

authenticity.

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7. The prefrontal lobotomy has been replaced by

X-ray therapy.

PET scans.

electroconvulsive shock.

deep-lesioning techniques.

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8. Which of the following statements regarding the use of drugs for treating schizophrenia is TRUE?

A combination of medication and psychotherapy almost always works best.

The best new drugs are cure-alls.

Drugs work for all people.

Medication works effectively for 90% of the cases.

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9. Which is a myth regarding psychotherapy?

Psychotherapy does not bring about dramatic changes in behavior.

Psychotherapy provides a complete transformation of the psyche.

Chances for improvement are good with phobias, some sexual problems, and marital conflicts.

Psychotherapy's major benefit is that it provides the person comfort and support.

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10. According to __________, each person creates his or her private world by making choices in order to confront and overcome feelings of meaninglessness and isolation

Gestalt therapists

existential therapists

psychoanalysts

Carl Rogers

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11. The use of classical conditioning to alleviate human problems is called

reciprocal inhibition.

radical therapy.

aversion therapy.

behavior modification.

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12. Frank considers himself to be a total failure and a worthless person because he failed one class. Frank's behavior exemplifies the distortion of thinking behavioral therapists call

all-or-nothing thinking.

overgeneralization.

magnification.

selective perception.

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13. Freud's method of psychotherapy stressed

bringing an end to irrational and self-defeating internal dialogue.

free association, dream analysis, and transference.

unconditional positive regard and empathy.

pharmacology.

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14. Which form of therapy places responsibility for the course of therapy on the client?

insight therapy

directive therapy

action therapy

non-directive therapy

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15. Exorcism often involved

religious catharsis.

the use of physical torture.

boring a hole in the jaw.

hypnotism.

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16. If ignoring causes a child's temper-tantrums to cease, a psychologist would call this effect

punishment.

extinction.

time out.

shaping.

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17. Those who decide that no one will ever love them again because they have been rejected by a "significant other" and are, therefore, unlovable are illustrating

all-or-nothing thinking.

overgeneralization.

selective perception.

minimizing the importance of an undesirable event.

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18. Carena has a bad habit of biting her fingernails and pulling at her cuticles until her fingers bleed and have sores. Her therapist is teaching her how to not bite and pick at her fingernails using various learning principles. Her therapist is using

logotherapy

humanistic therapy.

psychoanalysis.

behavior therapy.

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19. Tardive dyskinesia is a neurological disorder that may be caused by

abuse of amphetamines.

an undersecretion of the body's natural dopamine's.

a lack of dopamine receptors in the limbic system in the brain.

taking major tranquilizers for extended periods.

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20. Which of the following psychotherapeutic techniques is most likely to be used by a client-centered therapist?

probing experiences of early childhood

challenging the client to make courageous life choices

interpretation of unconscious resistance

reflection of feelings

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